AQUA TREVI is an artisanal creation, Made in Italy, in small quantities.
Upon order, we provide a complete customization service for your favorite home fragrance.
You can choose different formats (500 ml, 1 liter and 3 liters), the personalization of the label and different types of rattan sticks (the sticks that are immersed in the perfume).
The service is agreed directly with the store manager and payment is in advance based on the required implementation.
TAX FREE SHOP – VAT REFUND
For citizens who are not part of the European Union – EU (including Great Britain following Brexit, Livigno, Campione d’Italia) who purchase goods for personal use, in case of physical shopping at the point of sale it is possible to have a refund VAT established by law.
The minimum expenditure by law is € 154.95 followed by a refund of € 19.00. As the amount increases, the reimbursement received increases (example: on an expense of € 400.00, the reimbursement is € 50.00).
Customs validation is always required to obtain a refund. The procedure is immediate and everything needed is provided directly at the point of sale. The information is also available on the website www.globalblue.com
SAFE PAYMENTS – PAYPAL
We provide maximum security to the management of transactions.
For this we have relied on the payment method with CREDIT CARD through the PAYPAL SSL system.
In this way, all credit card data are protected by the SSL (Secure Socket Layer) encryption system. This system is to ensure that no one can in any way read the information sent through PAYPAL.
The user will be redirected to the PAYPAL protected server, where he can pay either by using the balance on his PAYPAL account or by simply using his Credit Card (VISA, MASTERCAD, AMERICAN EXPRESS, VISA ELECTRON, MAESTRO, AMERICAN EXPRESS, AURA, DISCOVER)
Through the Whatsapp app we can send a payment link directly to the customer (it is therefore necessary to have the phone number used on the Whatsapp app) through the secure NEXI PAY service.
The customer will simply have to follow the instructions given by NEXI to make the payment by electronic card, through a secure platform owned by NEXI itself.
PAY ONLINE AND COLLECT IN STORE
It is possible to purchase our products online, and choose the “Collect in Store” option, without having to incur shipping costs (standard amount € 7.00).
The accepted payment methods, and the related conditions, are those indicated in “Terms and Conditions”. For any information do not hesitate to contact us directly
COVID-19 REGULATORY SECURITY
Perfume is at least 70% alcoholic lotion, it is therefore a substantially “safe” product. Trevi Profumo adopts the utmost respect for regulations.
All staff wear FFP2 masks to ensure maximum protection for all customers.
The staff always sanitize their hands before serving any customer.
The staff will directly support each customer in the use and / or testing of the products.
To access the room, the customer must wear the surgical mask and respect the instructions on the safety distance to be maintained. As well as the maximum number of entrances allowed.
At the entrance to the restaurant there is always a sanitizing hand gel of equal quality (Alcohol 70 °) or higher than that prescribed by the Ministry of Health: customers must sanitize themselves before entering (they can of course use their own gel).
During the test of a perfume, the mask can be lowered for the time strictly necessary for the test.
The air exchange of the room is continuous and guaranteed by the constant opening of the large facade on the street and by the means of conditioning / heating which in case of ignition, exclude the recirculation of air.
The shop is sanitized regularly on a daily basis by the staff.